Your Privacy Matters. jilicrawn processes personal data in accordance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations. By using the jilicrawn platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the platform.
This Privacy Policy ("Policy") describes how jilicrawn ("we," "us," or "our") collects, uses, stores, discloses, and protects the personal information of individuals ("you" or "the player") who access or use the jilicrawn website, mobile platform, and related services (collectively, the "Platform").
jilicrawn takes its obligations as a personal information controller seriously. We collect only the data necessary to provide our services, comply with legal obligations, and improve the player experience. We do not sell your personal data to third parties for their own marketing purposes.
This Policy should be read alongside jilicrawn's Terms & Conditions. Capitalized terms not defined in this Policy have the meanings given to them in the Terms & Conditions.
jilicrawn is the personal information controller responsible for the personal data collected through the Platform. As the controller, jilicrawn determines the purposes and means of processing your personal data and is accountable for ensuring that such processing complies with applicable data protection laws, including the Data Privacy Act of 2012 (RA 10173) and its Implementing Rules and Regulations.
If you have any questions or concerns about how jilicrawn handles your personal data, you may contact our Data Protection Officer (DPO) using the contact details provided in Section 14 of this Policy.
jilicrawn collects the following categories of personal data, depending on how you interact with the Platform:
Sensitive Personal Information. Government-issued ID numbers and financial account details are classified as sensitive personal information under RA 10173. jilicrawn collects this data solely for identity verification and payment processing purposes and applies heightened security measures to its storage and handling.
jilicrawn collects personal data through the following means:
The table below summarizes the purposes for which jilicrawn processes your personal data and the corresponding legal basis under RA 10173:
| Purpose | Legal Basis |
|---|---|
| Account registration and identity verification (KYC) | Performance of contract; compliance with legal obligation |
| Processing deposits, withdrawals, and game transactions | Performance of contract |
| Anti-money laundering (AML) and fraud prevention screening | Compliance with legal obligation; legitimate interest |
| Customer support and dispute resolution | Performance of contract; legitimate interest |
| Responsible gaming monitoring and intervention | Legitimate interest; compliance with legal obligation |
| Sending transactional notifications (e.g., deposit confirmations) | Performance of contract |
| Sending promotional communications (where opted in) | Consent |
| Platform analytics and service improvement | Legitimate interest |
| Compliance with regulatory reporting obligations | Compliance with legal obligation |
Where jilicrawn relies on your consent as the legal basis for processing, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
jilicrawn does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
Third-party vendors who assist jilicrawn in operating the Platform, including KYC and identity verification providers, payment processors (GCash, PayMaya, BPI, BDO, Metrobank, Visa, Mastercard), cloud hosting providers, customer support platforms, and analytics services. These providers are contractually bound to process your data only on jilicrawn's instructions and in accordance with applicable data protection law.
jilicrawn may disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), law enforcement agencies, or other competent authorities where required by law, court order, or regulatory directive. Such disclosures are made in strict compliance with applicable legal requirements.
jilicrawn shares data with fraud detection and AML screening services to protect the integrity of the Platform and comply with the Anti-Money Laundering Act of 2001 (RA 9160, as amended). This may include sharing transaction data and identity information with accredited compliance partners.
In the event of a merger, acquisition, restructuring, or sale of all or part of jilicrawn's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material changes to this Policy that result from it.
No Third-Party Marketing. jilicrawn will never share your personal data with third parties for their own direct marketing purposes without your explicit prior consent. You may opt out of receiving jilicrawn's own promotional communications at any time by updating your account preferences or contacting customer support.
jilicrawn retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
Upon expiry of the applicable retention period, jilicrawn will securely delete or anonymize your personal data in accordance with its data disposal procedures.
jilicrawn implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:
While jilicrawn takes all reasonable steps to protect your data, no method of electronic transmission or storage is completely secure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jilicrawn will notify the National Privacy Commission (NPC) and affected individuals in accordance with the requirements of RA 10173.
Under the Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by jilicrawn:
To exercise any of these rights, please contact jilicrawn's Data Protection Officer using the details in Section 14. We will respond to all verified requests within thirty (30) days. We may need to verify your identity before processing your request.
jilicrawn uses cookies and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and deliver relevant content. The following types of cookies may be used:
These cookies are essential for the Platform to function correctly. They enable core features such as session management, login authentication, and security. These cookies cannot be disabled without impairing Platform functionality.
These cookies collect anonymized information about how players use the Platform — such as which pages are visited most frequently and how long sessions last. This data helps jilicrawn improve the Platform's performance and user experience.
These cookies remember your preferences, such as language settings and display options, to provide a more personalized experience on return visits.
You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the jilicrawn Platform. For more information on managing cookies, refer to your browser's help documentation.
The jilicrawn Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine law and PAGCOR regulations. jilicrawn does not knowingly collect personal data from individuals under the age of 21.
If jilicrawn becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the jilicrawn Platform, please contact us immediately using the details in Section 14.
21+ Only. By registering on jilicrawn, you confirm that you are at least 21 years of age. Providing false information about your age is a violation of jilicrawn's Terms & Conditions and may result in immediate account termination and forfeiture of any balances.
Some of jilicrawn's service providers and technology partners may be located outside the Philippines. Where personal data is transferred to a country that does not provide an equivalent level of data protection to that afforded under RA 10173, jilicrawn will implement appropriate safeguards — such as contractual clauses approved by the National Privacy Commission — to ensure that your data remains protected to the same standard as within the Philippines.
By using the jilicrawn Platform, you acknowledge and consent to the transfer of your personal data to countries outside the Philippines where necessary for the provision of our services, subject to the safeguards described above.
jilicrawn reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or Platform features. When material changes are made, jilicrawn will notify registered players via email or a prominent notice on the Platform at least seven (7) days before the changes take effect, where practicable.
The date of the most recent revision is displayed at the top of this page. Your continued use of the jilicrawn Platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. We encourage you to review this Policy periodically to stay informed about how we protect your data.
If you have any questions, concerns, or requests relating to this Privacy Policy or jilicrawn's handling of your personal data, please contact our Data Protection Officer. We are committed to addressing all data privacy inquiries promptly and transparently.
Data Protection Officer — jilicrawn
Email: [email protected]
Subject Line: Data Privacy Request – [Your Account Username]
Response Time: Within 30 days of receipt of a verified request
Support Hours: 24/7, including Philippine public holidays
You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated. Information about the NPC and its complaint procedures is publicly available through official Philippine government channels.
Privacy at jilicrawn isn't just a legal checkbox — it's built into every layer of the platform.
Every piece of data you send to jilicrawn — from login credentials to payment details — is protected by SSL/TLS encryption in transit and AES-256 encryption at rest. Your information never travels unprotected.
jilicrawn's identity verification process protects you as much as it protects the platform. By confirming who you are, we prevent unauthorized access to your account and ensure your funds can only be withdrawn by you.
jilicrawn will never sell, rent, or trade your personal data to third parties for their own marketing purposes. Your information is used solely to operate the platform, comply with the law, and improve your experience.
jilicrawn fully complies with the Philippine Data Privacy Act of 2012 (RA 10173). We have appointed a Data Protection Officer and maintain data processing records as required by the National Privacy Commission.
Access, correct, or request deletion of your personal data at any time. jilicrawn's support team processes all verified data privacy requests within 30 days — no runaround, no unnecessary delays.
Not interested in promotional emails? Opt out anytime from your account settings or by contacting support. jilicrawn respects your communication preferences and will never send unsolicited marketing after you opt out.